• The best in a long time

    Yesterday I was throwing up my arms in frustration over getting nowhere with clueless and incompetent staffers. I did mention, however, there was one (and sadly only one) shining example of great customer service that I’ve encountered…

  • Don’t bank on it!

    There’s good reason why I hate going to the bank. This bank in particular. Judging from the last entry in my passbook, the last time I stepped in there was way back in March and I certainly…

  • How may I NOT help you?

    For the past few weeks, Steev’s been working part-time at a service center. His job is to help the customer get a number, fill out a form and wait their turn. Now if you’ve been reading my…